Bullet 30 Degree Aluminum Arm Tarp System By Donovan Tarps

WARRANTY

We warrant that all new products are free from defects in materials and workmanship.* This warranty is effective if products are properly installed and used for the purpose for which they were intended and applies to the original buyer only. Except as set forth above or as set forth in any product-specific warranty documentation, we make no other warranties, express or implied, including, but not limited to, warranties of merchantability or fitness for a particular use.

Returns of a product for warranty must be accompanied by a Return Merchandise Authorization number (RMA#), which can be obtained by calling Customer Service at 866-748-7435, and sent, with freight paid by us. All products returned without an RMA# will be refused. When we issue the RMA#, we will also issue a call tag to have UPS (or other freight company) pick up the product. C.O.D. warranty returns will not be accepted. We will pay no storage charges for a warranty product return prior to pickup by us or the freight company. If a warranty product return is scheduled to be picked up by us, we will do so at our earliest convenience.

If the product returned is found, in our judgment, to be defective in material or workmanship, our obligation under this warranty is limited to the repair or replacement of the product, which will be made by us. Repair or replacement will be at our discretion, with replacements being made using current products performing in the equivalent function. Labor charges, other than those incurred at our factory, including, but not limited to, any labor to install a repaired or replacement product, are not covered under this warranty. All expenses associated with delivering defective products to our factory and delivering repaired or replacement products from our factory to the owner will be paid by us.

If the product returned is found, in our judgment, to be non-warrantable, the owner will be contacted to authorize repair work, the purchase of a replacement product or return of the product, all of which will be at the owner’s expense. Payment authorization must be received by us before any non-warrantable product is repaired, replaced or returned. All expenses associated with delivering the repaired non-warrantable product, a replacement product or the non-warrantable product from our factory to the owner will be paid by the owner.

In no event will we be liable for damages of any kind or nature to person, product or property, including, but not limited to, indirect, incidental, special, consequential or punitive damages of any kind, or damages for loss of profits or revenue, even if we have been advised of the possibility of such damages. There are no warranties for used products or products that have been repaired, altered, modified or subjected to misuse, negligence or accident. We will not repair or replace products that fail or malfunction due to ordinary wear and tear, except as expressly provided in a product-specific warranty. The use of non-Shur-Co®, LLC parts in conjunction with Shur-Co®, LLC products will void this product warranty.